Privacy Policy
Effective date: July 4, 2026
The short version: we collect only what we need to run the service — your name, email, purchase details, and study activity. We never sell your personal information. We use trusted service providers to process payments, send email, and measure our advertising. You can ask us to delete your data at any time by emailing support@provostprep.com.
1. Who we are
Provost Prep is an audio-first exam preparation platform operated by Vinodin Intelligent Solutions LLC ("Provost Prep," "we," "us"), a New Jersey limited liability company. This policy explains what personal information we collect when you use provostprep.com and the Provost Prep study app, how we use it, and the choices you have.
2. Information we collect
- Information you give us: your name and email address when you request a free practice exam, sign up, or check out; and any messages you send to support.
- Purchase information: payments are processed by Stripe. We receive confirmation of your purchase and the tier you bought. We never see or store your full card number.
- Study activity: your progress through lessons, quiz and practice-exam results, and your interactions with the AI tutor, so the platform can track your progress and personalize your study experience.
- Usage and device data: pages visited, approximate location (city level), device and browser type, and how you interact with our pages, collected through cookies and similar technologies described below.
3. How we use your information
- To deliver the service you purchased and keep your study progress in sync across devices.
- To send transactional emails (receipts, login help, account notices).
- To send study tips, reminders, and marketing emails — you can unsubscribe at any time using the link in every email.
- To measure and improve our website, content, and advertising.
- To prevent fraud and comply with legal obligations.
4. We do not sell your data
We do not sell your personal information, and we do not share it with third parties for their own independent use. We share information only with service providers who process it on our behalf under contractual restrictions:
- Stripe — payment processing
- Supabase — secure database and account infrastructure
- Netlify — website hosting
- MailerLite — email delivery
We may also disclose information if required by law, or in connection with a merger or sale of the business, in which case this policy would continue to apply to previously collected data.
5. Cookies, analytics, and advertising pixels
We use Google Analytics and Microsoft Clarity to understand how visitors use our site, and Google Ads and Meta (Facebook) pixels to measure the effectiveness of our advertising. These tools set cookies and may collect information about your visit, such as pages viewed and actions taken. Under some U.S. state privacy laws, the use of advertising pixels may be considered "sharing" of personal information for cross-context behavioral advertising. You can opt out of this by:
- Emailing support@provostprep.com with the subject "Opt out of targeted advertising"
- Enabling the Global Privacy Control (GPC) signal in your browser
- Adjusting your ad preferences directly with Meta and Google
6. How long we keep your data
We keep account and study data for as long as your account is active and for a reasonable period afterward so you can return to your progress. Purchase records are retained as required for tax and accounting purposes. You can request deletion at any time (see Section 8).
7. Security
Your data is stored with reputable infrastructure providers using encryption in transit and at rest. No method of transmission or storage is 100% secure, but we take reasonable measures appropriate to the sensitivity of the data we handle — and we deliberately minimize what we collect in the first place.
8. Your rights and choices
Depending on your state of residence (including under the California Consumer Privacy Act and the New Jersey Data Privacy Act), you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising. We honor these requests for all users regardless of state. To exercise any right, email support@provostprep.com from the address associated with your account. We will respond within 45 days and will never discriminate against you for exercising your rights.
9. Children
Provost Prep is designed for adults preparing for professional licensing exams and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to this policy
If we make material changes, we will update the effective date above and, where appropriate, notify you by email. Continued use of the service after changes take effect constitutes acceptance of the updated policy.
11. Contact us
Vinodin Intelligent Solutions LLC
Email: support@provostprep.com